Leveraging Talent to Reach Strategic Objectives

The capability of their staff is perhaps the single most important resource microfinance institutions (MFIs) have for meeting the challenges of reaching more people, while navigating financial, regulatory, political, competition and other issues. Maximizing staff strengths depends not only on hiring right and providing appropriate learning and development opportunities; it requires adoption of strategically focused human capital management practices. This paper from our Human Capital Center discusses how MFIs can maximize their internal talent to support their strategic objectives. It was first presented at the Global Micocredit Summit 2011 in Valladolid, Spain.