Deconstructing Drop-Out: Uncovering the reasons behind attrition among village-banking microfinance clients
Clarity on the underlying factors contributing to client drop-out can be a launching point for an expanded discussion on the objectives and measurement methods of client retention. Freedom from Hunger used its “impact story” methodology to present the stories and reasons for dropping out from 59 village-banking microfinance clients representing seven countries and microfinance institutions (MFIs).
This paper summarizes key findings of a qualitative study of women microentrepreneurs - clients of Freedom from Hunger partner, Friendship Bridge.
The primary goal of this paper is to identify the characteristics of self-perceived resilience among a small sample of women in rural Burkina Faso. The findings from this paper provide unique insights into the set of factors, if reinforced by financial institutions and development practitioners, that are likely to strengthen household resilience.
This report—based on a representative state-wide study of microfinance in Karnataka, India—demonstrates that it is possible and necessary for the microfinance sector to measure and understand itself through a strongly and consistently pro-poor lens and make decisions based on this.
This groundbreaking report analyzes PPI data from 10 microfinance institutions (MFIs) in the Philippines to illustrate how MFIs and other pro-poor organizations can use poverty measurement data to evaluate their social performance.
This case study outlines how Marie Stopes International (MSI), a global family planning organisation, uses the PPI to assess the poverty status of its clients. As MSI is the first known healthcare service delivery organisation using the PPI, GF sees MSI as a model in highlighting the successes, challenges and opportunities associated with PPI use within healthcare organisations.
This case study illustrates how PRISMA Microfinance, an MFI in Peru, has collected three years of PPI data to reach and serve its target clientele. It also discusses the challenges and opportunities that the institution is facing and how it plans to address them.