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Catalyzing Financial Inclusion: The Case of Grameen Foundation’s Community Agent Network Program in the Philippines

Offering digital financial services to women and men in low-income and rural areas requires much more than a technology solution. It also involves activities that encourage client adoption, a robust agent network and reliable digital platforms, and a viable business for financial technology providers. This report shares key lessons from Grameen Foundation’s Community Agent Network (CAN) in the Philippines with respect to these areas.

Community Agent Network for Financial Services: An Agent Manager’s Guide to Key Performance Indicators

Grameen Foundation’ Community Agent Network (CAN) in the Philippines embodies a new approach to extending financial inclusion to people in poor, remote areas that is applicable across many countries. Combining a mostly female agent network with a digital financial services platform that connects people with banks, utility companies, government agencies, and other businesses it has enabled up to one million low-income people in the Philippines to benefit from formal financial services.